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Blog Posts
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6 transformative retail trends for 2023
Useful ideas Augmented Retail: Post COVID-19 lockdown, there has been a stabilization with offerings like click and collect, and simultaneously there has been a return to the store, a reinvigoration…
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New Role: Joining Mastercard’s global CX team in New York
My 5 year journey leading experience design for Mastercard’s Lab for Financial Inclusion, in Kenya, has come to an end. I officially joined Mastercard’s Global Customer Experience & Design team…
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Design mentorship during Mastercards take initiative innovation challenge
Take Initiative is an internal Mastercard program that brings employees from across the globe together for a 2-day innovation challenge. Unlike a traditional hackathon, Take Initiative emphasizes strategy and product-market fit. To win,…
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Using IoT and Microservices with SAP’s YaaS new platform
SAP recently launched a SaaS product called Hybris as a Service (YaaS), and Isobar—where I currently work—was invited to participate in a hackathon to explore its potential.
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How animation and motion are informing experience design – SXSW insights
Digital experiences are increasingly using animation to inform, engage, and delight users. At SXSW, I attended two sessions that explored how Disney’s classic 12 Principles of Animation can be applied to modern…
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Psychological Architectures for Persuasive Tech — SXSW Workshop Insights
At SXSW, I attended an engaging workshop titled “Psychological Architectures for Persuasive Tech.” The session explored key concepts of persuasion and influence, with the goal of helping people build lasting habits. The…
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Hackathon: Creating a More Playful and Connected Office with Gestures
During a hackathon, my team decided to tackle this problem: how could we bring back a sense of playful connection across the office?
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My experiences with Mozilla’s FireFoxOS
Firefox OS has a grand ideal it is pursuing: to deliver an open sourced operating system powered by the web developer community. Mozilla is trying to promote and expand the…
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