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Blog Posts
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Visiting Toronto for a conference I didn’t attend
I recently took a family trip to Toronto. While my partner attended a conference, I had the chance to explore the city with my toddler, and it was such a…
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Quick trip to Montreal
A really great friend lives in Montreal. I decided to visit Montreal on my way to Toronto. This was my fourth trip to Montreal.
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6 transformative retail trends for 2023
Useful ideas Augmented Retail: Post COVID-19 lockdown, there has been a stabilization with offerings like click and collect, and simultaneously there has been a return to the store, a reinvigoration…
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New Role: Joining Mastercard’s global CX team in New York
My 5 year journey leading experience design for Mastercard’s Lab for Financial Inclusion, in Kenya, has come to an end. I officially joined Mastercard’s Global Customer Experience & Design team…
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Design mentorship during Mastercards take initiative innovation challenge
Take Initiative is an internal Mastercard program that brings employees from across the globe together for a 2-day innovation challenge. Unlike a traditional hackathon, Take Initiative emphasizes strategy and product-market fit. To win,…
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