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Blog Posts
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5 days in Koufonisia, Greece
Ano Koufonisi is a wonderful Greek Island in the Naxos region. What’s amazing about this island is how quiet and peaceful it is. Here are a few pictures from my…
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Celebrating in Turks & Caicos
We flew to Turks and Caicos (TCI) to celebrate a wedding and a birthday. The 5 day trip was great. Getting around TCI is a throwback to a different era…
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Consumer Frustration and Satisfaction in the Age of Contactless Tipping
I’ve recently spent a lot of time working in the B2C payments space, with a focus on new retail interaction models, modern point-of-sale (POS) systems, and contactless payments. One theme…
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Connected Cars: Android Auto and Implications for OEMs
I’ve recently been exploring mobile operating systems and their expanding ecosystems. Both iOS and Android now extend into cars through CarPlay and Android Auto. Vehicles that integrate these systems are…
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Observations from Visiting Starbucks’ Just Walk Out Store in Manhattan
Amazon introduced its Just Walk Out (JWO) technology in 2018. JWO, a computer-vision–based platform, has become a model for frictionless retail because it removes checkout entirely. Since I’m currently designing…
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Exploring color using the Homage to the Square
I recently read Josep Albers’ Homage to the Square, which is an influential project that helped teach the effect of colors. Much has been written about this project. My goal…
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