user-research

  • Why LLMs Might Be A/B Testing Your Thinking at Desktop

    I’ve been diving deeper into prompt engineering (or prompt design) lately. Like most things on the internet, there’s no shortage of resources—free courses, general tips, videos, and more. The early focus on simply crafting prompts makes sense, but over time, the real value will shift toward specificity and personalization of responses driven by user feedback.…

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  • Using open card sorting to refine web navigation

    As a ux design consultant, I get assigned design projects with different capabilities. My current client, a leading legal research company, wanted to test whether the language used in site’s information architecture resonates. So we ran an open card sort this week. It was great. I facilitated 12 interviews with stakeholders. Here a picture of the…

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