5 days in Koufonisia, Greece
Ano Koufonisi is a wonderful Greek Island in the Naxos region. What’s amazing about this island is how quiet and peaceful it is. Here are a few pictures from my brief visit.
Amha
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Celebrating in Turks & Caicos
We flew to Turks and Caicos (TCI) to celebrate a wedding and a birthday. The 5 day trip was great. Getting around TCI is a throwback to a different era of travel: no Uber-like services. You have to rent a car or setup an arraignment with a taxi. There are 2 main types of taxis:…
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Consumer Frustration and Satisfaction in the Age of Contactless Tipping
I’ve recently spent a lot of time working in the B2C payments space, with a focus on new retail interaction models, modern point-of-sale (POS) systems, and contactless payments. One theme that continues to surface is tipping—particularly the rise of “tipflation” in America. The Covid-19 pandemic changed payment behavior. Hygiene and safety concerns drove rapid adoption…
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Revisiting Cape Town
My second trip to Cape Town.
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Connected Cars: Android Auto and Implications for OEMs
I’ve recently been exploring mobile operating systems and their expanding ecosystems. Both iOS and Android now extend into cars through CarPlay and Android Auto. Vehicles that integrate these systems are often referred to as Connected Cars. The Connected Car space is compelling for several reasons: Anyway, here’s a collection of screenshots from the Android Auto emulator.…
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Observations from Visiting Starbucks’ Just Walk Out Store in Manhattan
Amazon introduced its Just Walk Out (JWO) technology in 2018. JWO, a computer-vision–based platform, has become a model for frictionless retail because it removes checkout entirely. Since I’m currently designing experiences in the retail space, I decided to visit a JWO-enabled Starbucks in Manhattan and document my observations. I chose Starbucks because they’ve deployed JWO…
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Closing out summer 2023 with a trip to the Queens Zoo
Goodbye Summer.
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Exploring color using the Homage to the Square
I recently read Josep Albers’ Homage to the Square, which is an influential project that helped teach the effect of colors. Much has been written about this project. My goal was to learn more about the interaction of color because my training primarily focused on Computer Science and Human-Computer Interaction (with emphasis on systems thinking,…
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Long Weekend on Fire Island