Nook for Windows

Nook App for Windows

Today we learned that Microsoft has bought roughly an 18% stake in Barnes & Noble’s eBook department. The news may have shocked many folks, but I saw it coming. How? Simple: content is important and despite the popularity of devices, people really buy into ecosystems because of content.

Strong ecosystems are not that hard to find: Amazon offers eBooks, Music, Movies. Apple also provides eBooks, Music, Movies and they throw in Apps. The more content a person purchases, the more difficult it is to leave a particular ecosystem. People will leave (or consider leaving) a platform if you offer something really compelling.

Microsoft’s strength is in gaming and xbox fans won’t mind accessing their gaming content via tablet. However, that massive non-gamer market will avoid the “gamer tablet” much like they avoid non-casual consoles. Buying into Barnes & Noble’s eBook department adds an important type of content to Microsoft’s nacent mobile platform. Perhaps they’ll acquire Hulu?

Improving Instagram

With all of the Instagram news lately, it’s hard not to think about it. It’s not clear what sort of impact Facebook’s acquisition will have, I’m hopeful that much will not change. If anything were to change, I hope it’s some of the experience design.

I think the Android app is good. Sure, the app is a direct port of the iOS version, and it doesn’t make use of the latest ICS Android design patterns. All that is obvious. In order to get a little deeper into the structure of the app I conducted a practical  task analysis of the image capture & upload process.

Here it is:

Instagram Task Analysis by Amha Mogus
The green boxes represent an action, such as taking a picture or hitting the upload button that a person needs to take in order move forward. Basically, someone can take a picture and upload it in 3 button presses (4 if you apply a filter). That’s very quick, simple, and that is why this app is a huge success.

For the most part this flow is solid. The notable exception is re-taking a picture, which has more to do with the navigation patterns employed. There also seems to be an opportunity to improve or optimize the image capture & upload process.

For devices that have larger screen sizes (e.g. 4.3, qHD) a lot of screen real estate goes unused while taking a picture. One way to utilize that underused space would be to incorporate some of the image editing functions. Perhaps the screen can display a list of most used filters and allow one to upload the image from that screen and avoid edit screen altogether.

Here’s an example:

Instagram Wireframe by Amha Mogus

The screen on the left, image capture, relies primarily on the action bar design pattern. The next screen, edit photo, also uses the action bar. These sketches leverage contextual cues better than what’s in production, and organize functionality in a more logical fashion. Also, you can upload an image directly after having taken it.

Hopefully this is the sort of stuff we’ll see from the acquisition. More soon.

On Instagram for Android

Instagram has finally made it to the world of Android. I like the app so far and I understand why its been wildly popular. The app has two main strengths, and there’s real potential for this app be something more empowering than a simple utility.

Let’s start with the image processing software: it works really well. My Droid Bionic has a lousy camera. It produces blurry images with more frequency than I’m comfortable with. Instagrams’ image stabilization software compensates for the hardware’s shortcomings, and their filters make standard images “pop” with some level of style.

The second and more important point is how easy the entire process is. You take a picture, do something to it and upload it somewhere. That process has been designed for efficiency, and, especially the the second step (e.g. doing something to the image), simplicity.

Most people may not be familiar with editing images on their smart phones. To accommodate these folks, the Instagram app removes complexity of, say, a Photoshop app and provides a simple set of filters. Once a filter has been selected, the filter is applied to the image currently in view. When your satisfied with the way your image looks, you hit upload, select a few social networks to share it to and you’re done. Its all very simple.

It is tempting to consider the argument that this simplified process will eventually limit the ultimate expressiveness of the individual. To some extent I agree with this idea. However, the simplification provides a great starting point for someone new to photography. The more curious users may venture further into the broader world of photography. As such, the simplified process empowers people at some level, and this empowerment should be leveraged in the future.

One way to do that would be create an “Instagram Pro” app that provides more robust image editing tools. Doing so, will further empower people who use Instagram. A potential consequence would be a cognitive shift in how users think about Instagram.

Currently people think about Instagram in following way, “Instagram lets me easily create cool pictures.” I believe it can and should one day be, “Instagram teaches me how to make pictures, and that’s cool.” It becomes a different and more rewarding experience. Let’s hope this is one of the ideas floating around at Instagram HQ when they’re discussing how to make their business profitable.